Job Description
Join TechGrowth Solutions' dynamic Austin team as an Entry Level IT Specialist! We're seeking motivated fresh graduates to launch their careers in a cutting-edge tech environment. Our direct-hire positions offer comprehensive training, mentorship from industry veterans, and opportunities for rapid growth in Austin's thriving tech hub. Enjoy competitive benefits, flexible work arrangements, and a collaborative culture where innovation thrives.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and system maintenance
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Implement cybersecurity best practices for data protection
- Conduct user training on new technologies
Qualifications
- Associate's or Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Experience with ticketing systems (e.g., Jira, ServiceNow)