Job Description
We are seeking ambitious, entry-level IT professionals to join our dynamic team in Atlanta, GA. This is an excellent opportunity for international candidates and US residents to launch a career in technology with visa sponsorship available. We provide comprehensive training and mentorship, so no prior experience is necessary—just a willingness to learn and grow.
If you are looking for a stable career path in the USA with a company that values diversity and talent, apply today!
Responsibilities
- Provide Technical Support: Assist employees with hardware and software issues to ensure smooth daily operations.
- Network Troubleshooting: Diagnose and resolve connectivity problems within the local area network (LAN).
- Hardware Maintenance: Install, configure, and troubleshoot computers, printers, and peripherals.
- Software Assistance: Help users navigate operating systems and essential business applications.
- Documentation: Maintain accurate records of technical issues and resolutions in the helpdesk system.
- User Training: Conduct training sessions to educate staff on new software tools and security protocols.
- Collaboration: Work closely with senior IT staff to learn best practices and improve system efficiency.
Qualifications
- No Experience Required: We welcome recent graduates and career changers ready to start.
- Basic Computer Skills: Familiarity with Windows, Mac, or Linux operating systems is a plus.
- Willingness to Learn: Strong aptitude for technology and a desire to obtain IT certifications.
- Communication Skills: Ability to explain technical concepts to non-technical staff clearly.
- Visa Eligibility: Candidates must be eligible to work in the USA or require visa sponsorship.
- Problem Solving: Logical thinking and the ability to troubleshoot basic technical errors.