Job Description
Join InnovateDC Tech's dynamic team as an Entry-Level IT Associate! We're hosting an exclusive hiring event for motivated individuals ready to launch their tech careers in the heart of Northern Virginia. No prior experience required – we provide comprehensive training and mentorship to help you thrive in our fast-paced environment.
As a key member of our IT support team, you'll work with cutting-edge technologies while supporting Fortune 500 clients. This is your opportunity to grow professionally in a collaborative, innovative setting with competitive benefits and clear advancement pathways.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network infrastructure monitoring and maintenance
- Create and maintain technical documentation
- Collaborate with senior engineers on system implementations
- Participate in 24/7 on-call rotation (1 week/month)
- Support cybersecurity best practices across client environments
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical skills
- Excellent written and verbal communication
- Ability to work flexible hours including occasional weekends
- Valid driver's license for occasional client site visits
- CompTIA A+ certification (or willingness to obtain within 6 months)