Job Description
We are seeking a motivated Entry-Level Data Support Specialist to join our innovative team in Boston, Massachusetts. We are looking for individuals who are eager to launch their career in the tech industry with a company that invests in its people. No prior experience is necessary; we provide comprehensive on-the-job training to help you succeed.
In this role, you will support our daily operations by managing data integrity, assisting with customer inquiries, and learning the fundamentals of our digital platforms.
Responsibilities
- Assist in the accurate collection and entry of data into our CRM and database systems.
- Provide friendly and professional support to customers via email and live chat.
- Conduct basic research to identify trends and assist in reporting.
- Learn and troubleshoot common software issues under supervision.
- Maintain a clean and organized digital workspace to ensure efficiency.
Qualifications
- High school diploma or equivalent (Associate’s degree preferred but not required).
- Proficiency with Microsoft Office Suite, specifically Excel and Word.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Ability to learn new software quickly and adapt to a fast-paced environment.