Job Description
Launch your career with Denver Tech Solutions! We're seeking motivated individuals with no prior experience for our Entry-Level Customer Support Specialist role. Join a dynamic team where we value enthusiasm over expertise. Enjoy comprehensive training, mentorship, and a clear growth path into tech careers. Our collaborative culture celebrates fresh perspectives and offers competitive benefits including health insurance and paid time off.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document support cases accurately in our CRM system
- Collaborate with senior team members to resolve complex issues
- Contribute to process improvements for customer satisfaction
- Participate in ongoing skills training and development sessions
- Assist with basic troubleshooting for software and hardware issues
Qualifications
- No prior experience required - we train from the ground up!
- Excellent communication and active listening skills
- Strong problem-solving abilities and attention to detail
- Ability to work collaboratively in a team environment
- Basic computer literacy and willingness to learn new systems
- High school diploma or equivalent (currently enrolled students welcome)
- Positive attitude and commitment to continuous learning