Job Description
Join Seattle's fastest-growing tech company as an Entry-Level Customer Service Specialist! No experience needed – we provide comprehensive training to kickstart your career. Our dynamic team values fresh perspectives and offers growth opportunities into sales, support, and management roles. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown Seattle workspace.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues with clear, step-by-step guidance
- Document interactions using our CRM system
- Collaborate with senior team members on complex cases
- Participate in weekly product knowledge workshops
- Maintain customer satisfaction metrics
- Support cross-functional projects in marketing and operations
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to learn new technologies quickly
- Positive attitude and customer-first mindset
- Valid authorization to work in the US