Job Description
Join our urgent hiring event for entry-level customer service roles in Wichita, KS! No experience required – we provide comprehensive training. This is your opportunity to launch a rewarding career with a supportive team. Competitive benefits package includes health insurance, paid time off, and growth opportunities. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, resolve billing issues, and provide product information
- Document interactions accurately in customer relationship management systems
- Collaborate with team members to resolve complex customer concerns
- Meet performance metrics for call quality and resolution times
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Pass background check and drug screening
- Reliable transportation to our Wichita facility