Job Description
Join our award-winning retail team as a Customer Service Specialist! We're seeking enthusiastic, career-driven individuals with no prior experience to deliver exceptional service at our flagship Portland location. This role offers comprehensive training and clear growth paths into management or specialized departments.
Our 30-day onboarding program includes hands-on mentorship, product certifications, and soft-skills development. Perfect for recent graduates, career changers, or anyone looking to build a foundation in customer relations with a company that invests in talent.
Responsibilities
- Greet customers warmly and assist with product inquiries, recommendations, and purchases
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer concerns with empathy and solution-oriented communication
- Collaborate with team members to maintain organized, visually appealing store displays
- Participate in daily inventory checks and stock rotation procedures
- Contribute to store cleanliness standards and operational efficiency
- Actively learn product knowledge through training modules and team resources
Qualifications
- No experience required – we provide all necessary training!
- High school diploma or equivalent (current students welcome)
- Strong communication skills and approachable demeanor
- Basic computer literacy and comfort with learning new technologies
- Reliable transportation and consistent availability including weekends
- Positive attitude with willingness to learn retail operations
- Ability to stand for extended periods and lift up to 25 lbs
- Passion for delivering outstanding customer experiences