Job Description
Join CityHub Solutions as an Entry-Level Customer Service Representative and launch your career in Oklahoma's thriving business community! We're seeking motivated individuals with no prior experience to join our dynamic team. You'll receive comprehensive training and mentorship while delivering exceptional service to our valued clients. Enjoy competitive compensation, flexible scheduling options, and opportunities for rapid advancement within our supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, resolve billing concerns, and troubleshoot technical issues
- Maintain detailed customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Continuously improve product knowledge through company training programs
- Identify and escalate complex issues to senior team members
- Contribute to team goals by meeting performance metrics
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills and positive attitude
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new software
- Reliable internet connection for remote work components
- Valid Oklahoma driver's license (if occasional on-site meetings required)
- No prior experience necessary – we provide all training!
- Must pass background check and drug screening