Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career in Milwaukee! No prior experience is required – we provide comprehensive training to help you succeed. At Urban Solutions Milwaukee, we value growth mindset, teamwork, and exceptional customer service. If you're passionate about helping others and eager to learn, this is your opportunity to thrive in a supportive environment.
Why Join Us?
- Competitive starting wage with performance-based raises
- Clear career advancement path
- Comprehensive benefits package (health/dental/vision)
- Flexible scheduling options
- Modern downtown Milwaukee location
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Adhere to company policies and security protocols
- Participate in ongoing training programs
- Contribute to positive team culture
Qualifications
- No experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid Wisconsin ID for employment verification
- Reliable transportation to downtown Milwaukee