Job Description
Join Detroit's fastest-growing community services organization as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to help our clients navigate essential services. Our comprehensive training program will equip you with the skills needed to succeed in a dynamic, supportive environment. Enjoy competitive pay, flexible scheduling options, and opportunities for career advancement. If you're passionate about helping others and ready to build a rewarding career, apply today!
Responsibilities
- Respond to client inquiries via phone, email, and in-person with exceptional professionalism
- Assist clients with service enrollment and documentation processes
- Maintain accurate client records in our CRM system
- Collaborate with team members to resolve client issues efficiently
- Participate in ongoing training to enhance service knowledge
- Support community outreach initiatives during special events
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to client satisfaction
- Valid driver's license (for occasional off-site duties)
- Pass background check and drug screening