Job Description
Join our dynamic team at Oakland Retail Hub and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our supportive training program. As a Customer Service Representative, you'll be the face of our brand, delivering exceptional experiences to our diverse community. We provide comprehensive paid training, flexible scheduling, and clear growth paths into leadership roles. If you're passionate about helping others and ready to learn, this is your perfect entry point into the retail industry.
Responsibilities
- Provide friendly, efficient assistance to customers via phone, email, and in-person
- Process transactions accurately using our point-of-sale system
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to maintain store standards
- Participate in ongoing product knowledge training
- Support inventory management and stock organization
- Contribute to a positive, inclusive work environment
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Basic computer literacy and comfort with technology
- Ability to stand for extended periods (up to 8 hours)
- Flexible availability including weekends and holidays
- Valid California ID for employment verification
- Positive attitude and eagerness to learn new skills