Job Description
Start your career today with no experience required! CustomerFirst Solutions is urgently hiring Entry-Level Customer Service Representatives in Indianapolis. We provide comprehensive paid training and a supportive environment for career growth.
Join our award-winning team where your success is our priority. Enjoy competitive pay, benefits, and opportunities for advancement. Perfect for recent graduates or career changers!
What We Offer:
- Full-time positions with flexible scheduling options
- Comprehensive paid training program
- Health, dental, and vision benefits
- 401(k) with company matching
- Opportunities for promotion
Responsibilities
- Handle incoming customer calls and emails professionally
- Resolve customer inquiries and provide product information
- Document interactions in CRM system accurately
- Collaborate with team members to resolve complex issues
- Meet performance metrics (call handling time, satisfaction scores)
- Participate in ongoing training sessions
- Identify and escalate priority issues appropriately
Qualifications
- High school diploma or equivalent (required)
- No experience necessary - we provide training!
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Ability to work in fast-paced environment
- Reliable transportation to downtown office