Job Description
Start your career in customer service without a degree or prior experience! Greensboro Community Services is seeking enthusiastic individuals to join our supportive team. We provide comprehensive paid training and a clear growth path for motivated professionals. Enjoy competitive benefits, flexible scheduling, and a positive work environment where your contributions are valued.
Why join us?
- Full-time position with benefits package
- Paid on-the-job training
- Advancement opportunities within 12 months
- Inclusive team culture
- Modern workspace near downtown Greensboro
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve service issues
- Maintain accurate customer records in CRM system
- Collaborate with team members to ensure service quality
- Meet performance metrics for call handling and resolution
- Participate in ongoing product knowledge training
- Support marketing initiatives during peak seasons
Qualifications
- No degree or prior experience required
- High school diploma or equivalent preferred
- Strong communication skills and positive attitude
- Basic computer proficiency and typing ability
- Ability to work flexible hours including weekends
- Customer service mindset with problem-solving aptitude
- Reliable transportation to our Greensboro location