Job Description
Join our dynamic team at Coastal Solutions Group and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our Virginia Beach headquarters. As an Entry-Level Customer Service Associate, you'll receive comprehensive paid training and mentorship to develop essential professional skills. Enjoy competitive benefits, flexible scheduling, and a supportive work environment designed for growth.
Our company culture values teamwork and continuous learning, making this the perfect opportunity to build a strong foundation in business operations. We offer advancement opportunities for high performers and pride ourselves on fostering a workplace where everyone feels valued and empowered.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Process orders and maintain accurate client records
- Collaborate with team members to resolve customer inquiries
- Utilize CRM software to track interactions and update information
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals and performance metrics
- Support cross-departmental projects as assigned
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Proficient with basic computer applications
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality
- Must pass background check