Job Description
Launch your career in Detroit with our entry-level customer service position! No prior experience required – we provide comprehensive training to help you succeed. Join our diverse team supporting local residents and businesses through our community-focused initiatives. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Assist clients with account information, service options, and basic troubleshooting
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Participate in ongoing training to enhance product knowledge
- Contribute to community outreach programs
- Maintain clean and organized workspace
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email, internet)
- Positive attitude and willingness to learn
- Reliable transportation to downtown Detroit location
- Ability to work flexible hours including weekends
- Passion for helping others
- No experience required – training provided!