Job Description
Join our dynamic team at Urban Retail Group as an Entry-Level Customer Service Associate! No prior experience is required – we provide comprehensive training to launch your career. Perfect for recent graduates or career changers seeking a supportive environment with growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture in the heart of Philadelphia.
Responsibilities
- Deliver exceptional customer service in-store and via phone/email
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store presentation
- Resolve customer inquiries with professionalism and empathy
- Participate in ongoing product knowledge training
- Contribute to a positive, inclusive team atmosphere
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (currently enrolled accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Reliable transportation and punctuality
- Ability to stand for extended periods
- Positive attitude and eagerness to learn
- Team-oriented mindset with collaborative spirit