Job Description
Are you looking for a stable career in Lexington, KY with the flexibility of weekly pay? We are seeking motivated individuals to join our dynamic team as Customer Service Representatives. We pride ourselves on being a foreigner-friendly workplace, offering a supportive environment for international talent to thrive in the US.
At Lexington Horizon Services, we believe in recognizing hard work immediately. That’s why we offer weekly paychecks to all our employees, ensuring you get the financial stability you deserve. Whether you are a native speaker or looking to improve your English in a professional setting, we provide the training and support you need to succeed.
Why Join Us?
- Weekly Payroll: Get paid every week for your hard work.
- Culture of Diversity: We celebrate differences and welcome candidates from all backgrounds.
- Professional Growth: Clear pathways for promotion within the company.
- Modern Facilities: Located in the heart of downtown Lexington.
Don't let language barriers or pay schedules hold you back. Apply today and start your journey with us in the beautiful Bluegrass State!
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a professional and friendly demeanor.
- Resolve customer complaints and issues efficiently, ensuring high customer satisfaction scores.
- Document all customer interactions accurately in the company CRM system.
- Assist customers with product information, billing inquiries, and account management.
- Collaborate with the support team to identify trends and improve service protocols.
- Maintain a positive and welcoming environment for all team members and clients.
Qualifications
- Fluency in English (written and verbal) is required; we offer support for ESL speakers.
- Strong interpersonal and communication skills.
- Basic computer proficiency and ability to navigate online systems.
- Reliable transportation to our Lexington office.
- Ability to work full-time hours, Monday through Friday.
- High school diploma or equivalent (GED) required.