Job Description
Are you looking for a rewarding career in Minneapolis, MN that offers immediate opportunities? Horizon Support Services is currently seeking motivated individuals to join our dynamic team as Customer Service Representatives.
Unlike other employers, we prioritize potential over pedigree. No degree required to apply! We provide comprehensive on-the-job training, so you can hit the ground running starting tomorrow.
Join a company that values your hard work and offers a clear path for growth. If you possess excellent communication skills and a desire to help others, we want to hear from you today.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues to ensure high levels of customer satisfaction.
- Accurately enter and update customer information into our CRM database.
- Collaborate with team members to resolve complex service issues.
- Provide product and service information to customers to help them make informed decisions.
- Adhere to all company policies, procedures, and safety regulations.
Qualifications
- High school diploma or GED (or equivalent work experience).
- Basic computer proficiency and ability to learn new software quickly.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays as needed.
- A positive attitude and a willingness to learn.
- Reliable internet connection and a quiet workspace if working remotely.