Job Description
We are seeking driven individuals for a Paid Training Program in Atlanta, GA. This is a unique opportunity for foreigners and locals alike to launch a successful career in the United States. You will receive comprehensive training to become a skilled Customer Service Representative.
Our company is committed to employee growth and offers a clear pathway to permanent employment in the US. Join a diverse team and help us deliver exceptional service to our clients.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with empathy and efficiency.
- Assist customers in navigating products and services.
- Document all interactions accurately in the CRM system.
- Collaborate with the support team to identify trends and improve processes.
- Participate in weekly training sessions and skill-building workshops.
Qualifications
- High school diploma or equivalent (GED).
- Fluent in English (Strong verbal and written communication skills).
- Willingness to learn and undergo paid training.
- Basic computer proficiency and internet navigation skills.
- Ability to work flexible hours, including weekends.
- Valid authorization to work in the United States.