Job Description
We are currently seeking motivated individuals for urgent Customer Service roles in New York, NY. This position does not require a formal degree, making it an excellent opportunity for foreign nationals looking to start their career in the USA.
Join our dynamic team and gain valuable experience in a high-volume environment. We provide on-the-job training and support to help you succeed.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Assist customers with inquiries regarding orders, products, and services.
- Process returns and exchanges accurately and efficiently.
- Maintain detailed and up-to-date customer records in our database.
- Collaborate with the warehouse team to ensure timely order fulfillment.
- Identify opportunities to upsell products and improve customer satisfaction.
Qualifications
- High school diploma or equivalent (GED) required.
- Fluency in English (speaking and writing) is essential.
- Basic computer proficiency and familiarity with Microsoft Office.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, urgent environment.
- Open to foreign applicants and visa sponsorship where applicable.