Job Description
Join Urban Retail Solutions as a part-time Customer Experience Specialist and become the heart of our Oklahoma City operations! We're seeking energetic individuals who thrive in dynamic environments and are passionate about delivering exceptional service. This flexible role offers weekday and weekend shifts with competitive pay and opportunities for growth in our rapidly expanding retail technology company.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using our proprietary retail software
- Manage inventory and merchandising tasks to maintain visual standards
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to achieve daily sales targets
- Train on new product launches and seasonal promotions
- Maintain clean, organized store environment
- Participate in quarterly team-building events
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months retail or customer service experience
- Proficiency with point-of-sale systems and basic tech tools
- Strong communication and interpersonal abilities
- Flexible availability including weekends and evenings
- Valid Oklahoma driver's license (for occasional store transfers)
- Ability to stand for extended periods (up to 6 hours)
- Basic math skills for cash handling